iPhone – Passcode Access

logoIn an emergency, seconds count! If your smartphone is passcode-locked, paramedics are blocked from viewing your critical health information.


Daily Companion solves this with its patent-pending SMARTPHONE UNLOCKING feature. Following the steps below, you can grant paramedics instant access to your secured lifesaving information.

Currently, Daily Companion’s unlocking features are for iPhone and Samsung phones only. If you have another phone brand, your options are to either remove your passcode or contact your smartphone provider to determine if there are alternative steps to unlocking your passcode.

How It Works: iPhone Unlocking Feature

The iPhone digital passcode is a formable security system that protects your personal information from prying eyes. Access to your locked iPhone requires either your four-digit passcode or your fingerprint. In the event that neither are available, the Daily Companion’s unlocking feature coordinates with our Call Center to grant paramedics access to your phone and health profile.

Here are the steps to creating the Unlocking Feature:

Use your computer to setup your passcode:

  • Log in to your Daily Companion account.
  • Select your ‘Critical Health Information Profile’.
  • On the ‘Client Personal Information’ screen, select the ‘Mobile Passcode’ folder.
  • Fill in the ‘Device Type’, ‘Device Name’ and ‘Unlock Code’ fields then press the ‘Add’ button.
  • Log out.

Download iPhone Unlocking Feature Instructions (pdf)

Set up your iPhone with the Unlocking Feature:*

*Requires you to download the wallpaper screen for your iPhone model. Use an email process or iTunes sync, download the image to your camera roll.

Setting up your Lock Screen Wallpaper

  • On the Home Screen, click on the ‘Settings’ icon.
  • Click on ‘Wallpaper’ then ‘Choose a New Wallpaper’.
  • Select the ‘Wallpaper’ you downloaded and stored in your photo album.
  • Press ‘Set’ then choose ‘Set Lock Screen’.

Setting up Daily Companion Emergency Contact:


  • On the Home Screen, click on ‘Contacts’. Create a new contact.
  • In the ‘Company’ field type: Daily Companion
  • In the ‘Add Phone’ field, add telephone number: 800-748-9968.
  • Change the Phone Field Title to: ‘main’, then press ‘Done’.

Your Unlocking Feature is complete and ready for an emergency.

Feel free to call our call center and validate that the unlocking feature is operational.

hey will be happy to confirm!

How to unlock your phone in an emergency?

  1. Press and Hold your iPhone’s HOME button. Siri will ask “What can I help you with?”.
  2. Tell Siri to ‘Call Daily Companion’.
  3. Siri will, using your newly created contact, dial the Daily Companion’s Call Center.
  4. The Call Center will recognize your iPhone. To access your locked iPhone, ask for your passcode.
  5. Type in your passcode and click on your Daily Companion icon.
iPhone 3, 3GS 320×480
iPhone 4, 4S 640×960
iPhone 5, 5C, 5S 640×1136
iPhone 6 750×1334
iPhone 6 Plus 1080×1920
iPad Mini 768×1024
iPad Mini 2 1536×2048
iPad Mini 3 1536×2048
iPad Air 1536×2048
iPad Air 2 1536×2048